Terms & Conditions

These terms and conditions apply between the person, firm, company or other entity specified on your booking form (“you” or “your”) and Design Specialists (The Team Works) Limited trading as Teamworks (“the Company”) for purchases made for the even, publication or service specified (services) on your invoice. Please read them carefully as they contain important information. By placing your order you agree to be bound by these terms. If you do not agree to be bound by these terms the Company will be unable to accept your order.

Your order confirmation is an offer from the Company to provide services in writing (which may include (without limitation) email). A binding contract between the Company and you will only be formed when written confirmation of acceptance (“Confirmation” or “Confirmed”) is sent by the Company to you (whether or not it is received) using the contact details you provided at the time of placing your order.

You should contact the Company if you have not received Confirmation within 5 days of your order, but in any event if Confirmation is not sent within 14 days of the Company receiving your order, your registration will be deemed to be accepted unless the Company notify you otherwise. The Company reserve the right in its sole discretion to refuse to accept your order.

You will pay the Company the fee specified in your order form for the services (“your fee”). Payment of your fee must be received in full and in cleared funds by the Company from you in accordance with the Company’s payment terms. If payment of your fee in full is not received, the Company may (at its sole discretion) either require such payment as a condition of your entry to events or exclude your inclusion in publications, or choose not to provide the services specified in the order. Any artwork, copy or products supplied by the Company remain the property of the Company until payment has been received in full.

All discounts can only be applied at the time of registration and discounts cannot be combined. All discounts are subject to the Company’s approval.

Prices for each service are correct at the time of publication. The Company reserves the right to change the prices at any time but changes will not affect orders, which have already been confirmed by the Company. The applicable sales tax of the country where the service is being provided is also subject to change and you will be charged the applicable sales tax at the time you place your order.

It is the intent of the parties that the Company will receive payment of your fees net of all applicable taxes, including without limitation, sales, VAT, service or withholding taxes (“Taxes”), all of which shall be paid solely by you. If and to the extent that any Taxes are levied upon, or found to be applicable to, the whole or any portion of the payment of your fees, the amount of such payment shall be increased by an amount necessary to compensate for the Taxes (including any amount necessary to “gross up” for Taxes levied on the increase itself).

You may cancel your order and you will receive a refund of your fees paid to the Company (if any): (i) if you cancel your registration 57 days or more before an event or publication date, subject to an administration charge equivalent to 10% of the total amount of your fees plus VAT. The Company regrets that the full amount of your fee remains payable in the event that your cancellation is 56 days or less before the event or if you fail to attend the Event. All cancellations must be sent by email to store@teamworksdesign.com and must be received by the Company. You acknowledge that the refund of your fee is your sole remedy in respect of any cancellation of your registration by you and all other liability is expressly excluded.

Where you have paid a fee to attend an event, substitutions with employees from your organisation are welcome at any time but if a free place has been provided this is not transferable.

You may not purchase registrations as agent for any third party or sell or otherwise transfer your registration to others, or exploit the registration commercially or non-commercially in any way.

The Company may (at its sole discretion) change the format, speakers, participants, content, venue location and programme or any other aspect of an event, publication or service at any time and for any reason, whether or not due to a Force Majeure event, in each case without liability.

The Company may (at its sole discretion) change the date or cancel an event, publication or service at any time for any reason. Where the Company changes the date or cancels an event, publication or service for any reason except due to a Force Majeure Event, the Company shall offer you an alternative event, publication or service that the Company chooses to organise (acting in its sole discretion). If you promptly notify Company in writing before the date of the event, publication or service that you do not wish to attend the rearranged event, publication or service, or if the Company elects not to rearrange the event, publication or service then you will (as your sole remedy) be entitled, at your discretion, to receive either a credit note or a refund in respect of your fees received by the Company.

Where a Force Majeure Event has or may have (in Company’s sole discretion) an adverse impact on: (i) the ability of Company to deliver the event, publication or service at the planned venue or on the planned date; or (ii) the event generally, then the Company shall be entitled but not obliged (in its sole discretion) to either: (i) provide alternative facilities or venue in the case of an event; and/or (ii) reschedule the event. Any of your fees received by Company shall be applied to any rearranged or rescheduled event and you shall not be entitled to object to such rearranged or rescheduled event, publication or service or have any right to claim any compensation in respect thereof. If the Company is unable or elects not to rearranged or reschedule the event, publication or service then you will (as its sole remedy) be entitled, in your sole discretion, to receive either a refund or credit note in respect of your fees received by the Company in each case less an administration charge equivalent to 25% per cent of the total amount of your fees (which the Company may (in its sole discretion) either deduct from any refund or credit note or invoice the you separately). For the purpose of this “Force Majeure Event” means any event arising that is beyond the reasonable control of Company including (without limitation) to speaker or participant cancellation or withdrawal, supplier or contractor failure, venue damage or cancellation, health scares, industrial dispute, governmental regulations or action, military action, fire, flood, disaster, civil riot, acts of terrorism or war. These terms and conditions shall apply in respect of any rearranged or rescheduled event, publication or service.

To the fullest extent permitted by the applicable law, the Company shall not be liable to you for any loss, delay, damage or other liability incurred resulting from or arising in connection with the cancellation or date change of the event, publication or service howsoever arising or any venue or date change. You acknowledge and agree that the provisions of conditions set out your sole remedy should the date be changed or cancelled and all other liability of Company is expressly excluded.
The Company may (at its sole discretion) refuse admission to, or eject from an Event, any person in its absolute discretion, including (without limitation) any person who fails to comply with these terms and conditions or who in the opinion of the Company represents a security risk, nuisance or annoyance to the running of the event. You agree to comply with all reasonable instructions issued by the Company or the venue owners at the event.

All unauthorised photography and the recording or transmitting of audio or visual material, data or information is expressly prohibited. You consent to filming and sound recording and photography of the event as a delegate and you consent to the use by the Company of any such recording or photography anywhere in the world for promotional, marketing and other purposes.

The personal information which you provide to us will be held by us on a database. You agree that the Company may share this information with other companies and selected third parties in the UK and internationally for administration and direct marketing purposes. For more information about how the Company use the information you provide please see our privacy policy.

To the fullest extent permitted by the applicable law, the Company excludes: (a) all liability for loss, injury or damage to persons or property at the event; (b) all indemnities, warranties, representations, terms and conditions (whether express or implied); and (c) any actual or alleged indirect loss or consequential loss howsoever arising suffered by you or any loss of profits, anticipated profits, savings, loss of business revenue, loss of business, loss of opportunity, loss of goodwill, or any other type of economic loss (whether direct or indirect). If the Company is liable to you for any reason, the Company’s total liability to you in relation to the event (whether under these terms or conditions or otherwise) is limited to the amount of your fees received by Company.

If, by reason of any Force Majeure Event, the Company is delayed in or prevented from performing any of its obligations under this Agreement, then such delay or non-performance shall not be deemed to be a breach of this Agreement and no loss or damage shall be claimed by you by reason thereof. The Company’s obligations shall be suspended during the period of the delay or non-performance and Company and you shall each use reasonable endeavours to mitigate the effect of the Force Majeure Event. The Company reserves the right to amend these terms and conditions from time to time. However, you will be subject to the terms and conditions in force at the time you submit your order.

No person other than you and the Company shall have the right to enforce these terms and conditions between us without the prior written agreement of you and the Company.

This Agreement is governed by English law and you submit to the exclusive jurisdiction of the English courts. Nothing in this condition shall prevent or restrict Company from pursuing any action against you in any court of competent jurisdiction.